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Frequently Asked Questions

What optical transmission & communication products do you supply?

We provide optical transceivers, media converters, fiber switches, OLTs, transmission modules, cabling and accessories for telecom, enterprise and industrial networks.

Do you support OEM/ODM customization?

Yes, we offer OEM/ODM services including logo, packaging, parameter configuration and firmware for bulk orders.

How to check compatibility with my existing equipment?

Provide your device model, rate, interface and application scenario. Our technical team will verify compatibility.

What is your warranty period?

Standard warranty is 12–24 months, covering manufacturing defects. It does not include damage from improper use.

Do you offer wholesale discounts?

Yes, we provide competitive bulk, project and distributor pricing.

Can I get datasheets and user manuals?

Yes, technical documents are downloadable on our website. Remote support for installation is also provided.

Do you offer samples?

Samples are available for testing. Sample fee and shipping cost may apply.

Are products brand new?

We supply 100% brand-new goods unless otherwise stated for special projects.

How to place an order?

Add items to cart and checkout online, or submit an inquiry for bulk quotations.

Is there an MOQ?

MOQ varies by product. Low MOQ is supported for trial orders.